FREQUENTLY ASKED QUESTIONS | The Drexel at Oakley
Have questions? We have answers.
Check out our answers to the following FAQs – from submitting your application to learning more about resident life at The Drexel at Oakley.
Want to hear directly from our residents? Visit our testimonials page to see what our community members love about calling The Drexel at Oakley home.
Amenities & Floor Plans
What amenities does The Drexel at Oakley have?
The Drexel at Oakley delivers a premier living experience in the vibrant Oakley neighborhood, near Hyde Park. This secured, gated community features amenities like a resort-style pool with a sun deck and spa, EV charging stations, gated parking, and a 24-hour fitness center. Residents enjoy a luxurious clubhouse, business center, billiards room, and outdoor grilling stations, all within walking distance to grocery stores and restaurants. Apartments feature open-concept layouts with oversized bedrooms, granite countertops, stainless steel appliances, walk-in closets, oversized windows, and private balconies or patios, with options for den/home offices and washer/dryer units. The Drexel at Oakley blends style, convenience, and comfort in a highly desirable location.
Does The Drexel at Oakley have a fitness center?
Yes, The Drexel at Oakley has a large, 24-hour, state-of-the-art fitness center.
What floor plans are available at The Drexel at Oakley?
The Drexel at Oakley has a variety of large floor plans in one, two, and three-bedroom configurations.
Does The Drexel at Oakley have EV charging stations?
Yes, The Drexel at Oakley does have electric vehicle charging stations.
Does The Drexel at Oakley have parking available?
Yes, The Drexel at Oakley has a gated parking garage.
Location
Where is The Drexel at Oakley located?
The Drexel at Oakley is located at 3827 Paxton Ave, Cincinnati, OH right next to Hyde Park Plaza.
What Airports are close by?
The Drexel at Oakley is about 25 minutes away from Cincinnati/Northern Kentucky International Airport (CVG) and about 10 minutes from Cincinnati Municipal Airport – Lunken Field (LUK).
What major employers is The Drexel at Oakley located near?
The Drexel at Oakley is located near employers like Corteva, Eli Lilly, Indianapolis Colts, IU Health, Ascension St. Vincent Hospital, and Chip Ganassi Racing.
Is Zionsville a nice area to live?
Yes, Zionsville, IN, is a wonderful place to live, known for its top-rated schools, safe neighborhoods, and charming small-town atmosphere. The area features a vibrant downtown village with unique shops, restaurants, and historic architecture, as well as plenty of parks and green spaces for outdoor recreation. With its family-friendly environment, strong sense of community, and proximity to Indianapolis, Zionsville is consistently ranked as one of Indiana's best places to live.
Application
Do you run credit and background checks?
Yes, we conduct a third-party screening that looks at credit history, rental history, and criminal background. The screening does not have specific credit score criteria but does flag items such as recent evictions, bankruptcies, felonies, and monies owed to previous landlords.
Are guarantors accepted?
Yes, we accept guarantors. Guarantors must also complete an application for residency, undergo screening, and meet our resident qualification criteria.
Is my security deposit refundable?
Security deposits are refundable contingent upon any damage to the apartment home beyond normal wear and tear. Please check your lease agreement for details about our security deposit requirements.
Are there any specials or discounts?
We do run special offers from time to time. Please check the homepage on our website, our Google posts, or contact our team to find out about any current specials.
Resident Life
Is The Drexel at Oakley pet-friendly?
Yes, The Drexel at Oakley is very pet-friendly. We require all pets to be registered with our community, and certain pet fees may apply. Please visit our Pet Policy page for more information.
Are aggressive breeds accepted?
While we are a pet-friendly apartment community and love our resident pets, certain aggressive breeds, including mixed breeds, are restricted. We do not allow the following aggressive breeds/mixes at our communities, including, but not limited to Rottweiler, Chow, Presa Canario, Doberman, Akita, Pit Bulls (Also known as American Staffordshire Terrier, Staffordshire Bull Terrier, or Bull Terrier). We generally welcome any pets you'd find at your local pet store to join you in your home. Any animals that aren't cats or dogs need to stay in a cage or tank. Aquarium tanks over 50 gallons are prohibited, and non-domestic animals are not allowed. Note: Registered service and assistance animals are not subject to the same restrictions under our pet policies.
Can management address emergency maintenance requests?
Yes, you can reach our team anytime to place a routine or emergency service request by calling our 24/7 service hotline. If you call outside of office hours, our on-call service associate will be on hand to address requests that qualify as an emergency.
Can I make a noise complaint about a neighbor?
If you experience excessive noise from a neighbor or outside our community quiet hours, please contact our community team so we can help address your concerns. If you ever feel like a neighbor's safety is at risk, please call 911.
Can I make changes to my apartment?
You can make certain changes, like painting walls and hanging wall art, to reflect your personal style while still complementing the rest of your community and protecting your security deposit. Please check your lease agreement or ask our community team about specific decorating policies.
Can management enter a resident's apartment home?
Our lease agreement gives the community team the right to enter a resident's apartment home at any time. However, we try to make residents aware of any scheduled inspections or any need to enter their home at least 24 hours in advance. In the case of an emergency, like a leak, management has the right to enter without advanced notice to prevent further damage to the apartment home or community.
Rent/Lease Agreement
When is rent due?
Rent is due on the first of each month.
How do I pay rent?
Download the Reslink App found on our Residents page to pay your rent.
Are there late fees for late rental payments?
Yes, please check your lease agreement for more information about our late fee policies.
Is there a penalty for breaking a lease?
Yes, our early termination policy is defined in your lease agreement. However, there are some exceptions to this. Please contact our team for more information.
Can I sublet my apartment to someone?
No, we do not permit short-term renting or subletting of any sort in our community. Homestay services such as Airbnb or VRBO are also prohibited.