FREQUENTLY ASKED QUESTIONS

The Drexel at Oakley delivers a premier living experience in the vibrant Oakley neighborhood, near Hyde Park. This secured, gated community features amenities like a resort-style pool with a sun deck and spa, EV charging stations, gated parking, and a 24-hour fitness center. Residents enjoy a luxurious clubhouse, business center, billiards room, and outdoor grilling stations, all within walking distance to grocery stores and restaurants. Apartments feature open-concept layouts with oversized bedrooms, granite countertops, stainless steel appliances, walk-in closets, oversized windows, and private balconies or patios, with options for den/home offices and washer/dryer units. The Drexel at Oakley blends style, convenience, and comfort in a highly desirable location.

Yes, The Drexel at Oakley has a large, 24-hour, state-of-the-art fitness center.

The Drexel at Oakley has a variety of large floor plans in one, two, and three-bedroom configurations.

Yes, The Drexel at Oakley does have electric vehicle charging stations.

Yes, The Drexel at Oakley has a gated parking garage.

The Drexel at Oakley is located at 3827 Paxton Ave, Cincinnati, OH right next to Hyde Park Plaza.

The Drexel at Oakley is about 25 minutes away from Cincinnati/Northern Kentucky International Airport (CVG) and about 10 minutes from Cincinnati Municipal Airport – Lunken Field (LUK).

The Drexel at Oakley is located near employers like Corteva, Eli Lilly, Indianapolis Colts, IU Health, Ascension St. Vincent Hospital, and Chip Ganassi Racing.

Yes, Zionsville, IN, is a wonderful place to live, known for its top-rated schools, safe neighborhoods, and charming small-town atmosphere. The area features a vibrant downtown village with unique shops, restaurants, and historic architecture, as well as plenty of parks and green spaces for outdoor recreation. With its family-friendly environment, strong sense of community, and proximity to Indianapolis, Zionsville is consistently ranked as one of Indiana's best places to live.

Yes, we conduct a third-party screening that looks at credit history, rental history, and criminal background. The screening does not have specific credit score criteria but does flag items such as recent evictions, bankruptcies, felonies, and monies owed to previous landlords.

Yes, we accept guarantors. Guarantors must also complete an application for residency, undergo screening, and meet our resident qualification criteria.

Security deposits are refundable contingent upon any damage to the apartment home beyond normal wear and tear. Please check your lease agreement for details about our security deposit requirements.

We do run special offers from time to time. Please check the homepage on our website, our Google posts, or contact our team to find out about any current specials.

Yes, The Drexel at Oakley is a pet-friendly apartment community in Cincinnati. We require all pets to be registered with our community, and certain pet fees may apply. Please visit our Pet Policy page for more information.

While we are a pet-friendly apartment community and love our resident pets, certain aggressive breeds, including mixed breeds, are restricted. We do not allow the following aggressive breeds/mixes at our communities, including, but not limited to Rottweiler, Chow, Presa Canario, Doberman, Akita, Pit Bulls (Also known as American Staffordshire Terrier, Staffordshire Bull Terrier, or Bull Terrier). We generally welcome any pets you'd find at your local pet store to join you in your home. Any animals that aren't cats or dogs need to stay in a cage or tank. Aquarium tanks over 50 gallons are prohibited, and non-domestic animals are not allowed. Note: Registered service and assistance animals are not subject to the same restrictions under our pet policies.

Yes, you can reach our team anytime to place a routine or emergency service request by calling our 24/7 service hotline. If you call outside of office hours, our on-call service associate will be on hand to address requests that qualify as an emergency.

If you experience excessive noise from a neighbor or outside our community quiet hours, please contact our community team so we can help address your concerns. If you ever feel like a neighbor's safety is at risk, please call 911.

You can make certain changes, like painting walls and hanging wall art, to reflect your personal style while still complementing the rest of your community and protecting your security deposit. Please check your lease agreement or ask our community team about specific decorating policies.

Our lease agreement gives the community team the right to enter a resident's apartment home at any time. However, we try to make residents aware of any scheduled inspections or any need to enter their home at least 24 hours in advance. In the case of an emergency, like a leak, management has the right to enter without advanced notice to prevent further damage to the apartment home or community.

Rent is due on the first of each month.

You can visit our Residents' Portal to easily pay your rent & manage your account.

Yes, please check your lease agreement for more information about our late fee policies.

Yes, our early termination policy is defined in your lease agreement. However, there are some exceptions to this. Please contact our team for more information.

No, we do not permit short-term renting or subletting of any sort in our community. Homestay services such as Airbnb or VRBO are also prohibited.